All reviews

/

Review about the Quotex from Salim

Review about the Quotex from Salim

Salim

Registered: 08.12.2024

Earned: $4234

Mara mbili nimewasiliana na huduma kwa wateja, na majibu yalikuwa ya haraka na yenye msaada. Maswali yangu yalitatuliwa papo hapo bila kurudia. Huduma hii inanipa imani zaidi kwa kampuni.

Quotex team

Response from customer service

Mara mbili nimewasiliana na huduma kwa wateja, na majibu yalikuwa ya haraka na yenye msaada. Maswali yangu yalitatuliwa papo hapo bila kurudia. Huduma hii inanipa imani zaidi kwa kampuni.

Overall rating

466 votes

Grade distribution:

5 stars

95%

4 stars

5%

3 stars

0%

2 stars

0%

1 star

0%

Sign up now and get 20% on your deposit!

More reviews

Lan

Registered: 03.03.2024

Earned: $3873

Mobile trading is essential for me, and Quotex delivers. The app is lightweight, quick to open, and never crashes. I can enter and exit positions while commuting or during breaks, and everything syncs smoothly with my account.

Aya

Registered: 28.10.2023

Earned: $11767

Quotex gives me peace of mind. I know that if anything goes wrong, support will help fast — and that’s not just marketing talk. I’ve contacted them twice and both times had friendly, helpful replies within 10 minutes.

There are several reasons why an account may become closed:

1. No activity.
The most common reason is that the account was closed for being inactive (no logins/activity) for a long period of time – from 3 moths and more. Such accounts get deleted, if there are no funds on the balance, and they cannot be restored. You are free to register a new account. (provided there are no other active accounts registered by you on the Platform)

The email cannot be reused. You would need to use a different email address.

2. Deleted by the owner.
If there are no funds on the balance, such accounts cannot be restored. As in previous case, you can simply make sure there are no other active accounts registered by you on the Platform, and create a new one.)

If you have deleted your account yourself by mistake, and there are funds on its balance – please contact support for details (using the «Contacts» form on the main page of the website). The operators will check and see if the account can be restored.

3. Duplicated accounts.
It’s only allowed to have one active account on the Platform. If other accounts registered by the same person are detected they may be deleted with no warning (c 1.30 of the Service Agreement).

4. Deleted for violation of the Service Agreement.
The owner gets notified on the details of violation, and the possibility of refund, and if applicable, is asked to provide the required documents.)

In case of automatic detection of violations (e.g. using automated trading software) – the Company reserves the right not to notify the owner in advance. (You may contact support via the “Contacts” form at the bottom of the website’s front page for details and refund (if applicable). We remind you that all statutory documents (Service Agreement and its annexes) are publicly available and can be revisited at any time on the Company’s website.