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Review about the Quotex from Jean

Review about the Quotex from Jean

Jean

Registered: 11.03.2021

Earned: $1576

J’utilise Quotex depuis plus d’un an et je n’ai jamais eu de souci majeur. Les ordres s’exécutent immédiatement, même lors de mouvements rapides du marché, et mes retraits arrivent dans la journée. C’est cette régularité qui me fait rester.

Quotex team

Response from customer service

J’utilise Quotex depuis plus d’un an et je n’ai jamais eu de souci majeur. Les ordres s’exécutent immédiatement, même lors de mouvements rapides du marché, et mes retraits arrivent dans la journée. C’est cette régularité qui me fait rester.

Overall rating

466 votes

Grade distribution:

5 stars

95%

4 stars

5%

3 stars

0%

2 stars

0%

1 star

0%

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More reviews

Terwase

Registered: 03.12.2024

Earned: $913

The interface is easy and simple to understand and use. The proximity ratio for placing an up or down trade/buy or sell ratio is 1:1. The app works effectively

Chinedu

Registered: 12.02.2024

Earned: $12090

Customer support deserves special mention. On the two occasions I reached out, the replies came within minutes and solved my issues completely. Having responsive support gives me confidence that my trading is backed by a professional team.

There are several reasons why an account may become closed:

1. No activity.
The most common reason is that the account was closed for being inactive (no logins/activity) for a long period of time – from 3 moths and more. Such accounts get deleted, if there are no funds on the balance, and they cannot be restored. You are free to register a new account. (provided there are no other active accounts registered by you on the Platform)

The email cannot be reused. You would need to use a different email address.

2. Deleted by the owner.
If there are no funds on the balance, such accounts cannot be restored. As in previous case, you can simply make sure there are no other active accounts registered by you on the Platform, and create a new one.)

If you have deleted your account yourself by mistake, and there are funds on its balance – please contact support for details (using the «Contacts» form on the main page of the website). The operators will check and see if the account can be restored.

3. Duplicated accounts.
It’s only allowed to have one active account on the Platform. If other accounts registered by the same person are detected they may be deleted with no warning (c 1.30 of the Service Agreement).

4. Deleted for violation of the Service Agreement.
The owner gets notified on the details of violation, and the possibility of refund, and if applicable, is asked to provide the required documents.)

In case of automatic detection of violations (e.g. using automated trading software) – the Company reserves the right not to notify the owner in advance. (You may contact support via the “Contacts” form at the bottom of the website’s front page for details and refund (if applicable). We remind you that all statutory documents (Service Agreement and its annexes) are publicly available and can be revisited at any time on the Company’s website.